FAQ
About Us» Frequently Asked Questions

Frequently Asked Questions About Our Service

Marketing Alchemy offer our clients great value design and print packages and our ordering process is very simple. However for those of you that wonder how we offer our services at the prices shown on this website, below are some of the answers to the most popular questions we have been asked.

How Do You Keep Your Package Prices So Low?

We keep our prices low by cutting out unnecessary overheads and streamlining the process. Over the years we noticed that most of our clients gave us feedback on projects via e-mail or telephone. Any meetings were often unproductive and not the best use of time.

So we decided to cut out client meetings and all the wasted time and money in travelling back and forth to client’s premises.

In order to gain an insight into your needs we have produced a Briefing Form to get a heads up on your organisation. We have also pre-priced many projects to save estimating time and we believe this makes our charges more transparent and your budgets easier to manage.

Are There Any Package Deals Available?

Yes if you order more than one product, we offer a 10% Multi Project Discount off everything in your order, this can saves £££'s.

Is The Quality Of The Printing Any Good?

We only select paper stocks and finishing options we would use on our own projects. We have avoided the use of flimsier paper stocks and those used that are over 135gsm are pre-creased before folding, for a superior crack-free finish and lamination is standard on our deluxe ranges.

All printing is in high fidelity full colour and has an aqueous sealer varnish applied to avoid ink rub-off when folded and stacked.

I Really Need To Have A Client Meeting, Is This Possible?

In order to keep our prices down we opted to eliminate the overheads of client meetings.

However we appreciate that occasionally a project calls for a much more detailed briefing. If you really require a briefing meeting to discuss more complex requirements, this will cost an extra £195.00 plus VAT, plus an extra cost of £20 per 50 miles over an initial 50 miles from our offices.

Please prepare as thoroughly as possible so as to maximise your and our time.

In certain circumstances at our discretion we may elect to offer a meeting at no extra charge, particularly when it is a large project.

Your Printing Prices Seem High, I Have Seen Cheaper Printers?

We are not printers who throw in free artwork as an afterthought, we are a fully comprehensive design, print and fulfilment operation. Our prices include everything needed from concept, award winning design and artwork, to printing and delivery.

Do You Outsource The Artwork And Design Overseas?

No all projects are handled by our own staff, who you will always have direct access to.

Do You Use Stock Artwork Templates?

No all projects are designed from scratch to fit individual client needs and match their corporate image.

Do I Have To Supply Images Or Pay Extra For Them?

No unless you have specific product images or industry specific needs. Prices include FREE use of imagery from our Royalty Free Library covering many genres and subjects. If you require some custom product imagery we can offer great value shots from just £39 plus VAT per shot (discounts apply the more shots you need).

If you wish to supply your own images, please check out our Image Specifications for supplying them.

Can You Completely Write My Text For Me?

All packages include structuring and editing of your text even if it is a bit rough. However if you want something written from scratch we can do this for £295 plus VAT.

Can I See Any Examples Of Your Work?

All the images shown on our site are of actual projects completed, however our Portfolio section has further examples. If you wish to see a printed sample of anything, please Contact Us and tell us what type of job you would like to see a sample of.

How Do I Place An Order With Marketing Alchemy?

Its a simple process, please see our Ordering Procedure for details.

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